Website projects
Built to the agreed brief.
Your project scope defines the pages, functionality, and deliverables. If our work falls short of those specifications, we revise it through the agreed process.
Our Guarantee
We stand behind the work we agree to deliver.
A clear brief. Agreed deliverables. A practical way to make things right when our work falls short.
See what is coveredThe commitment
You should know what you can count on.
We commit to delivering the work in your agreed scope to the standards in your brief.
If something we delivered does not meet those specifications, we review it with you and correct it through the revision process in your engagement.
Your written project scope defines the deliverables, revision rounds, responsibilities, and any specific remedies. This page explains that commitment in plain language.
What is covered
A promise tied to the work.
Website Care
We own the changes we make.
If an update we apply causes a problem, we address the issue created by that update. Your care scope defines the support, maintenance, and response arrangements.
Search Growth
Accountable work. Honest reporting.
We stand behind the search work and deliverables in your engagement. Search engines and competitors affect results, so a particular ranking or traffic increase is not guaranteed.
Content & social
A clear review process.
Content is prepared to the approved brief and includes the revision rounds in your engagement. You review planned posts and articles through the client portal when enabled for your service.
Where the commitment ends
What it does not cover.
Clear boundaries keep expectations fair and help us resolve the right problem.
Business and platform outcomes
Specific rankings, traffic, leads, conversion rates, revenue, or social engagement. Search engines, platforms, markets, and buyer decisions affect those outcomes.
A new brief or extra work
Changes in direction after work has been completed to an approved brief, additional deliverables, or revisions beyond the rounds in your scope. We agree any additional work before proceeding.
Changes made by someone else
Problems introduced by clients or third parties changing a site we manage. Investigation or repair may need a separate scope.
External systems and existing issues
Hosting or platform outages, third-party software changes, and issues that existed before our work, unless responsibility for them is expressly included in your engagement.
If something is not right
Tell us. We will review it with you.
You do not need to guess where to start.
Email info@getbizscribe.comShow us the issue.
Send the page or deliverable, what you expected under the brief, and what you are seeing. A screenshot or example helps.
We check it against the scope.
We establish whether it is a correction to agreed work, an included revision, or a request for additional work.
Agree the next step.
We confirm the correction or revision and timing under your engagement. Any additional scope is discussed before work begins.
This summary does not create an unconditional refund promise or replace your written agreement. Nothing here limits rights you have under applicable law.
See if we're the right fit before you commit.
A free homepage preview lets you judge the work before deciding whether to hire us.
See a Free Preview